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Overview:
The Axel Group is seeking a Customer Service Representative for our client's team. This position is within the sporting goods industry, offering an engaging environment where you can provide exceptional customer support and build lasting relationships with clients.

Responsibilities:

• Provide excellent customer service through various channels, including phone, email, and chat
• Assist customers with product inquiries, orders, and account management
• Resolve customer issues efficiently and professionally
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to improve service processes

Requirements:

• Proven experience in customer service or related fields
• Strong communication and interpersonal skills
• Ability to handle multiple tasks and adapt to changing priorities
• Basic computer proficiency and familiarity with CRM systems
• High school diploma or equivalent; college degree preferred

Compensation:
Salary range up to $65,000 per year

Additional Details:
This is a full-time position with potential opportunities for growth within the company. The work arrangement may be onsite, remote, or hybrid, depending on company policies.